Master Service Agreement

Master Service Agreement (MSA) 

 

This Master Service Agreement (“Agreement”) is entered into on [Date], by and between: 

Service Provider: [Company Name], located at [Address]. 

Client: [Company Name], located at [Address]. 

Each may be referred to as a “Party” and collectively as the “Parties.” 


1. Purpose  

This Agreement establishes the general terms under which the Service Provider will perform certain services for the Client. Specific details (scope, timelines, fees) will be set forth in separate Statements of Work (SOW)


2. Scope of Services 

2.1 SOW Execution 

Each SOW shall reference this MSA and detail: 

• Project description 

• Deliverables 

• Milestones/timelines 

• Payment terms 

 

2.2 Changes 

Changes to a signed SOW must be agreed in writing (Change Order). 

 

3. Fees and Payment 

• Payment terms: [e.g., Net 30 days] after receipt of invoice. 

• Late payment penalties: [Optional]. 

 

4. Confidentiality 

Both Parties shall maintain the confidentiality of any proprietary or confidential information exchanged under this Agreement. 

 

5. Intellectual Property 

 Ownership of deliverables or custom work will be specified in each SOW. Unless otherwise stated, pre-existing IP remains with the original owner. 

 

6. Warranties and Liabilities 

Service Provider warrants it will provide services with reasonable skill and care. 

• Liability cap: [State any limitation of liability or disclaimers]. 

 

7. Term and Termination 

• This MSA shall commence on the Effective Date and continue until terminated by either Party with [Number] days’ written notice. 

• Existing SOWs at the time of termination will be completed or handled per an agreed transition plan. 

 

8. Governing Law and Dispute Resolution 

• This Agreement is governed by the laws of [State/Country]. 

• Disputes shall be resolved by [court jurisdiction or arbitration]. 

 

Signatures 

Service Provider: _______________________  Date: __________ 

Name/Title: ___________________________ 

 

Client: _______________________________  Date: __________ 

Name/Title: ___________________________ 

 

Master Service Agreement

Clearly define service terms, responsibilities, and payment structures using this Master Service Agreement Template.

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Master Service Agreement FAQ


What is a master service agreement (MSA)?


An MSA defines terms and conditions for ongoing professional services, including responsibilities, payment terms, liabilities, and dispute resolution.

Why do you need a master service agreement?


To simplify future transactions, clearly outline responsibilities, minimize legal risks, and streamline multiple service engagements under one overarching agreement.

When should I use a master service agreement?


Use an MSA when providing or receiving ongoing services, especially in professional or IT sectors, to avoid repetitive negotiations.

How to write a master service agreement?


Include scope of services, pricing and payment terms, warranties, intellectual property rights, indemnification, termination, governing law, and dispute resolution terms.

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